Pre-Order Shipping

I've been posting my progress in ordering the Mythos retail box in this thread. Today, I received an email from The Hut about my order:

Thanks for placing your order with us at TheHut.com, order number ########.

We're sorry that your order for the product(s) below has not yet been sent.

• Mythos

We're sorry this has happened. We're continuously looking for ways to improve the service we offer to you and we really hope you'll give us a chance to do better next time.

We're still following this up with our suppliers and we'll keep you updated on the status of your order.

An apology for not shipping an item early enough to use the included early access code? Store lists it as out-of-stock, so maybe they haven't even received them yet. Has anyone got a shipping notification from The Hut?